December 7, 2021

Cooley Dickinson Earns Top General Hospital Award for Quality and Safety

December 7, 2021

Highlighting its nationally recognized achievements in patient safety and quality, Cooley Dickinson has been named a Top General Hospital nationally by The Leapfrog Group. Cooley Dickinson Hospital is among six hospitals in Massachusetts and the only hospital in Western Massachusetts to earn the Top General Hospital distinction.

Announced today, the Leapfrog Top Hospital award is widely acknowledged as one of the most competitive awards American hospitals can receive. To see the full list of institutions honored as 2021 Top Hospitals, visit www.leapfroggroup.org/tophospitals.

The Top Hospital designation is awarded by The Leapfrog Group, a national watchdog organization of employers and other purchasers recognized as the toughest standard-setters for health care safety and quality.

“I am so proud of the Cooley Dickinson team for being named a 2021 Leapfrog Top General Hospital,” Cooley Dickinson President and CEO Lynnette Watkins, MD, MBA, said.

Watch a video message from Dr. Watkins:

“This award is validation of our commitment to put patients at the center of all that we do. We establish measures of success and hold ourselves accountable to reach our goals. It is a distinct honor to be among this elite group of hospitals.”

Over 2,200 hospitals were considered for the award. Among those, Cooley Dickinson Hospital received a Top General Hospital distinction. A total of 149 top hospitals nationwide were selected as Top Hospitals, including:

  • 72 Top Teaching
  • 46 Top General
  • 23 Top Rural
  • 8 Top Children’s

The quality of patient care across many areas of hospital performance is considered in establishing the qualifications for the award, including infection rates, surgery, maternity care, and the hospital’s capacity to prevent medication and other errors. The rigorous standards are defined in each year’s Top Hospital Methodology.

To qualify for the Top Hospitals distinction, hospitals must rank top among peers on the Leapfrog Hospital Survey, which assesses hospital performance on the highest standards for quality and patient safety.

“We are pleased to recognize Cooley Dickinson as a Top Hospital this year,” said Leah Binder, president and CEO of The Leapfrog Group. “Even with the continued strain of the COVID-19 pandemic, Cooley Dickinson Hospital has demonstrated an extraordinary dedication to excellent health care in the upper Pioneer Valley community. We congratulate the board, leadership, staff and clinicians who put their patients first.”

About The Leapfrog Group

 Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information, they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections.

About Cooley Dickinson

Cooley Dickinson Health Care, a member of Mass General Brigham, is an acute care health care system that offers community-based health care services. 24-hour emergency care; services including medical/surgical; orthopedic; obstetric/gynecologic; psychiatric; rehab, lab, and imaging/radiology; and the Mass General Cancer Center at Cooley Dickinson. The VNA & Hospice provides home health and hospice nursing and rehab visits. The Cooley Dickinson Medical Group offers an extensive network of primary and specialty care providers throughout Hampshire and southern Franklin counties. Learn more at cooleydickinson.org