Cooley Dickinson In The News

COVID-19 Response

Below are posted recent news items that Cooley Dickinson has contributed to on the COVID-19 Outbreak


May 6: Joanne Marqusee, president and CEO of Cooley Dickinson Health Care, joined forces with local hospital CEO’s from Baystate Health, Berkshire Health Systems, and Mercy Medical Center to share the top 5 ways to keep yourself, your family, and community safe from COVID-19 and other emergency care needs.

April 20: Cooley Dickinson President and CEO Joanne Marqusee gives an update on pandemic response and preparedness in Hampshire County on WGBY’s Connecting Point.President & CEO Joanne Marqusee Appears on WWLP's Connecting Point

April 1: Cooley Dickinson opens COVID-19 Call Center: WWLP

March 27: Cooley Dickinson CEO Joanne Marqusee on the Bill Newman Show

President & CEO Joanne Marqusee discusses the COVID-19 outbreak as of today, preparedness, cooperative coordination between western Mass. hospitals, our gratitude to our community for its amazing outreach and most importantly, what you can do to help keep health care workers and yourself safer.





March 25: Cooley Dickinson Chief of Emergency Medicine: Washington Post Essay

Khama Ennis, MD, MPH, Chief of Emergency Medicine, Ambulatory Care Physicians at Cooley Dickinson Hospital, 30 Locust Street, Northampton, MA 01060.March 25, 2020

From The Washington Post

Khama Ennis, MD

Four days ago, I woke up with a scratchy throat, congestion, body aches and fatigue. This is certainly not the first time I’ve experienced these symptoms, but it is the first time I’ve reported them in my 18 years of being a physician.

I work in an emergency room, and I spend at least nine hours each day staring down the hellscape that is about to occupy much of this country if we don’t act fast — and perhaps even if we do. Health-care providers are notoriously bad at following our own medical advice, and I am no exception. This time, though, I reported my symptoms, because it might have been a mild case of covid-19.

Sucking it up and going to work without reporting meant possibly spreading a virus that could put my patients, colleagues and their families at risk of exposure to a life-threatening illness. The hospital told me to come in for testing, which involved one of my fellow physicians and a nurse putting on N95 masks, face shields, gowns and gloves before meeting me in the cold parking lot while I waited in my car for a swab that went 3 centimeters deep into the back of my nose. Then I went home to wait for the results.

After four days in the backlog at the Department of Public Health, I finally got the result: It was negative. This time.

Deciding to report my symptoms meant asking colleagues to use a set of personal protective equipment — which is asking a lot. The N95 masks that they used are a precious commodity right now, so much so that our hospital’s new policy is to reuse masks for an entire shift unless they get soiled. A protocol has been created so that we all know how to clean the mask so it can be used again. Until last week, that would have been a violation of federal guidelines, and the regulators that issue hospital accreditations would have issued a citation. The new federal guidance says bandannas might be okay in a pinch.

Doctors and nurses are already feeling the psychic shock of treating the coronavirus

For now, the health-care workers at my hospital have enough masks to handle the number of patients we are seeing. We think we are a week or two behind the cities that are already crippled by a lack of adequate supplies, like New York and Seattle. It is just a matter of time before we have an influx of local patients who are currently infected but not yet displaying symptoms. I’m already scared about it. Friends in the community have dropped off their leftover masks from DIY projects. I’ll bring them to the hospital now that I have been cleared to return. We are accepting donations in anticipation of future shortages.

Patients in emergency departments are usually in the middle of one of the worst days in their memory, even when there isn’t a pandemic. Decorum isn’t always top of mind, and I’ve had people cough and sneeze in my face more times than I care to recall. If I don’t have a mask and eye protection when a patient fighting the coronavirus coughs on me, I’ll have to decide whether it’s safe for me to see my children, whose elementary school is on its second week closed. Even before this started, I took a shower after every shift and before I touched anyone or anything in my home. Now I’ll be taking a shower before I leave the hospital to make sure I don’t inadvertently bring the virus into my car.

I am lucky to have children who are healthy and would probably be asymptomatic or recover quickly even if they become ill. Their father, my ex-husband, is healthy, too, but covid-19 seems to strike men more severely than women. If the kids go to their week with him as silent vectors because of me, is it fair to put him at risk? If my test result had come back positive, then it would already have been too late, and we’d just have to see how it played out. Now we’ll have to decide every week. Meanwhile, my father, who’s 72, is one year out from a heart and kidney transplant, so we will clearly not be seeing my parents for quite some time.

I’m an ER doctor. The coronavirus is already overwhelming us.

This pandemic is beyond humbling and terrifying for everyone I know. None of us have ever seen anything like it. In emergency medicine, we have always had a very simple social contract with our patients: Do whatever you want to yourself — smoke, drink, overdose on drugs — and we’ll take care of you. But now what we all do in the community has an impact far beyond ourselves.

Please, let’s all act like it. Stay at home if you can. Have your book club meeting as a group video chat. If you’ve stocked up on protective equipment that nurses and doctors need, reach out to your local hospital to see if they can use it. Do what you can — even if it means doing nothing at all. It’s not too much to ask when so many lives are on the line.


Estevan Garcia, MD
Joanne Levin, MD, Medical Director, Infection Prevention at Cooley Dickinson Health Care; Board Certified Infectious Disease Consultant
Joanne Levin, MD
March 17: Cooley Dickinson Doctors Answer COVID-19 Questions on WHMP

Cooley Dickinson doctors Joanne Levin, Medical Director of Infection Prevention, and Estevan Garcia, Chief Medical Officer and Emergency Medicine Pediatrician, answer questions from WHMP’s Bill Newman and Monte Belmonte on COVID-19, contingency plans and the state of testing in the Valley and beyond. (3/17/20)


Cooley Dickinson Chief Medical Officer Estevan Garcia, MD, Joins Mercy Medical’s Chief Medical Officer Dr. Robert Roose in discussing COVID-19 preparations and testing in western Mass. on WWLP News 22


Other Useful Links:

City of Northampton COVID-19 Page