Healing Garden, Cooley Dickinson Hospital

Visiting Cooley Dickinson Hospital

Read Our Current Visitor Policy

Visitor Policy

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In each patient’s recovery, we recognize the importance of support from family and friends. The safety of our patients, staff and community is very important to us.

Our visiting hours are:

  • 11 am-8 pm, Daily
  • Inpatient Behavioral Health Unit: Monday – Friday, 5:15 – 6:45 pm; weekends & holidays, 2 – 5 pm



Mask and Screening Policy Update

Please note that our screening and masking policies have changed effective May 12, 2023 following the end of the COVID-19 Public Health Emergency. Learn more about our mask and screening policies.



Inpatient Visitors

Medical Units and Critical Care Unit

  • Two visitors at a time. Support persons are considered in addition to the one, single visitor.

Childbirth Center

  • Designated support persons and visitors are subject to visitor screening for COVID symptoms and risk and, if they screen positive, they will not be allowed in the Childbirth Center.
  • While in labor and giving birth, a patient can have up to two designated support persons, such as the patient’s partner, family member, friend, doula, or other person.
    • These designated support people can stay 24/7 during the admission at the hospital.  They may also leave the hospital and return at any time.
  • After the birth, in addition to the two designated support people, the patient may have one additional visitor per day during designated visiting hours.
    • We do not allow visitors to switch off; a new visitor is welcome on the next day.
    • Siblings or other children who live in the same household as the birthing parents are allowed to visit the birthing parents during their postpartum stay. The visiting siblings are  required to wear a mask and go directly to their parent’s room and must be supervised by an adult.  Siblings are in addition to the  visitors noted above.

Emergency Department

  • Emergency Department (ED) patients are allowed one visitor. We respectfully request the same visitor stay with the patient throughout the patient’s ED visit.

Inpatient Behavioral Health Unit

  • One visitor at a time from Monday – Friday, 5:15 – 6:45 pm; weekends & holidays, 2 – 5 pm.

Surgical Day Care, Endoscopy, Cardiovascular Interventional Suite

  • One visitor.
  • Visitors may choose to wait in the Kittredge Surgery Center waiting area. At this time, visitors are not allowed in the Post-Anesthesia Care Unit (PACU).



Outpatient Visitors

One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits.

Some outpatient areas still allow only one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.

Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.

Requirements for all visitors and support persons

  • Visitors must wait outside until it is time for their visit.
  • Visitors are not able to eat in patient rooms.
  • Visitors will not be permitted if the visitation poses a significant infection control risk to the patients, visitor, or staff.
  • Visitors who are unable to comply may be asked to leave the facility.

Check your symptoms. Please delay your visit to one of our facilities if:

  1. You develop any of the following symptoms:
    Fever or chills
    Cough, congestion, or runny nose
    Vomiting or diarrhea
    New skin rash (with fever)OR
  2. You are diagnosed with or exposed to COVID-19 within 10 days of an appointment.