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UPDATE 11-16-2020:

Visitor Policy Update/Política Actualizada Para Visitantes 


Effective Nov. 16, 2020 at 12 noon, Cooley Dickinson Hospital is restricting visitors to most hospitalized patients. The new visitor policy has been put in place due to the increase of COVID-19 infection in our community.

For the safety of our patients and employees, inpatients can have one visitor per day. Nursing supervisors may make exceptions on a case-by-case basis such as:

  • Compassionate care situations/end of life
  • Support persons for patients with intellectual/physical disabilities
  • Two parents/guardians for patients under 18 years of age

Visitors are not allowed to accompany patients having surgery or outpatient procedures; exceptions of one visitor are allowed for pediatric patients and those who are unable to make decisions for themselves. The visitor policy in the Childbirth Center does not change: one visitor is allowed in addition to a partner/spouse/support person.

Visiting hours are 12 pm to 8 pm, 7 days per week. The inpatient behavioral health unit has different visiting hours, which are weekdays from 5:15 to 6:45 pm; weekends/holidays from 2 to 5 pm.

Cooley Dickinson Hospital is limiting visitation for those people who are on COVID-19-related precautions or for those who are suspected of having COVID-19.


Efectivo a partir del 16 de noviembre, 2020 a las 12 del medio día, El Hospital Cooley Dickinson está restringiendo los visitantes a la mayoría de los pacientes hospitalizados. La nueva política se ha puesto en efecto dado el aumento de infecciones por COVID-19 en nuestra comunidad.

Por la Seguridad de nuestros pacientes y empleados, los pacientes solo pueden tener un visitante al día. Las enfermeras supervisoras pueden hacer excepciones dependiendo del caso, tales como:

  • Situaciones de atención compasiva / Fin de la vida
  • Persona de apoyo para pacientes con discapacidades intelectuales / físicas
  • 2 padres / guardianes para pacientes menores de 18 años

No se permiten visitantes acompañando a pacientes que vengan para cirugía o procedimientos ambulatorios; existen excepciones, solo se permite un solo visitante para pacientes pediátricos y aquellos pacientes quienes no puedan tomar decisiones por sí solos. La política de visitas en la maternidad no tiene cambio: se permite un visitante aparte de la pareja/esposo/persona de apoyo.

Las horas de visita son de 12 pm a 8 pm, los 7 días de la semana. La unidad de pacientes hospitalizados en salud conductual tiene horas de visita diferentes., las cuales son entre semanas de 5:15 a 6:45 pm; fines de semana/ días feriados de 2 a 5 pm.

Cooley Dickinson Hospital está limitando las visitas a aquellos pacientes que se encuentran bajo precauciones relacionadas con COVID-19 o aquellos de quienes se sospeche que puedan tener COVID-19.


General Visiting Guidelines

Bring a smile, leave a smile.

Getting Here

Cooley Dickinson Hospital is located at 30 Locust Street (Route 9) in Northampton, Massachusetts. Visitors who need directions can use Google Maps and/or follow directions on our Locations & Directions page.


Visitors may park in lots A and H, the two large lots adjacent to the hospital’s Main Entrance, North Entrance and Emergency Entrance. Free valet service is available at both the Main and North Entrances. In addition, a few spaces are reserved at Women’s Health Midwifery Care for patients and visitors seeing providers or attending groups at the “yellow house.”

Visiting Information

Directly to the right as you enter through the Main Entrance there is a hospital information booth staffed by friendly, knowledgeable volunteers. In most cases, they can help you find what you’re looking for, and can provide you with printed directions to most hospital locations that you can carry with you.

Visiting Guidelines

At Cooley Dickinson Hospital, there are no set visiting hours, but visitors are asked to respect patients’ needs for a restful atmosphere. There is no discrimination in visitor access based on one’s sexual orientation or gender identity. This policy also strictly adheres to equal access for same-sex couples and same sex partners. In some cases, in the Critical Care Unit, Childbirth Center or other units, or at the patient’s request, visitation may be limited.

Cooley Dickinson Hospital is committed to providing the safest possible environment for its patients and staff, and for the community at large. We maintain the following visitation policies:

  • No one who is sick should visit.
  • The number of visitors should be limited to only those necessary for the patient’s comfort.
  • Visitors should clean their hands before and after their visit.
Get more information on infection prevention and current local, regional, national and global health concerns HERE.
Directions to Conference Rooms and Educational Classrooms

For directions to meeting rooms, class and seminar locations, support groups, community groups and lecture/presentation rooms, click HERE.

Thank you.