Your Care Team

Patients and members of their families often have fear and anxiety about a cancer diagnosis. The teams of doctors, nurses, and support staff who work at the Mass General Cancer Center at Cooley Dickinson Hospital are available to help you in a variety of ways.

To make sure you get the treatment and support you need, our multidisciplinary team will tailor a program specifically for you. To schedule an appointment, call 413-582-2900. To reach our Radiation Oncology department, call 413-582-2107.

Nurse Navigator

Nurse navigators meet with newly diagnosed patients to assist with access issues, coordinate appointments, and assist with referrals to community resources.

Palliative Care Program

As palliative care providers, we support both patients who are facing serious illness and their families. Reducing stress and pain, coordinating care and enhancing your quality of life are among our palliative care nurses’ primary concerns.

Goals for care are to:

  • Help you become more comfortable by actively treating your pain and distress
  • Understand your goals and help you reach them; spending meaningful time with your family; regaining your quality of life
  • Communicate clearly with you, your family, and your doctors to reduce stress
  • Help coordinate your care.

For a referral to palliative care, speak with your medical oncologist or nurse.

Oncology Social Work

Our oncology social workers are licensed clinical social workers who provide support for issues that affect you and your family during cancer diagnosis, treatment, and recovery. Our social workers also provide assistance in accessing local community resources. They understand that a cancer diagnosis impacts people physically and emotionally, and that the effects of cancer go beyond the person with the diagnosis.

Here are a few ways they can help:
• Provide emotional support to people with cancer and their families and caregivers
• Assist with decision-making, problem-solving, coordination, and adaptation to complex issues related to health care needs
• Educate patients and families on financial and work-related issues during cancer treatment
• Discuss quality of life decisions in coordination with a patient’s treatment goals
• Provide counseling, education, information, and referrals to community resources, including support groups

For more information, call Lauren Soules, LICSW, OSW-C and Roxy Lock, LICSW, OSW-C at the oncology social work office: 413-582-2396.