Urgent Care

Walk-ins (and fly-ins) welcome.

Cooley Dickinson Urgent Care

Now at three western Mass. locations and offering Virtual Visits 

To reach any of the three Urgent Care locations, call



ON MY WAY : Self-Schedule Your Urgent Care Visit*

*The On My Way scheduling app may not function for users of the Internet Explorer (IE) browser.

Cooley Dickinson Urgent Care also offers virtual visits for treatment of non-life-threatening illnesses.


Here When You Need Us

Superheroes don’t have to worry about sprains and strains, sinus infections or allergies. For the rest of us, there’s Cooley Dickinson Urgent Care. Wait times are typically shorter and insurance copays are typically lower than emergency room care. All Cooley Dickinson Urgent Care locations offer weekday and weekend hours to treat minor illnesses and injuries—no appointment needed. Offering sports and camp physicals, too!

No Appointment Needed.

We provide walk-in service for patients ages 18 months and up. Our experienced caregivers are here to diagnose and treat an array of medical problems, including:

  • Cold/flu symptoms
  • Sore throat
  • Viral illnesses
  • Cuts/minor lacerations
  • Sutures/suture removal
  • Minor burns
  • Ear and eye infections
  • Respiratory infections
  • Urinary tract infections
  • Rashes
  • Strains/sprains
  • Minor fractures
  • Incision & drainage of abscesses
  • Simple removal of foreign bodies

Occupational health services such as DOT physicals and drug tests available as well.

Special Services
  • X-Rays/Radiology: Combining state-of-the art technology with highly skilled radiologists and imaging technologists, we offer the region’s leading diagnostics capabilities.
  • Lab Services: Cooley Dickinson’s Lab/Patient Service Center is accredited by the Commission on Laboratory Accreditation of the College of American Pathologists, affirming our dedication to safe, quality patient care.
  • Insurance: Cooley Dickinson Health Care is contracted with most major insurance companies. Please check with your carrier to determine whether a referral or preauthorization is required.
Time and Cost

With urgent care, wait times are typically shorter and insurance copays are typically lower than emergency room care. And because we’re located right at the hospital, access to medical records and updates is fast and efficient. provides.

Urgent Care in an Ideal Location

Because we’re conveniently located at Cooley Dickinson Hospital, we’re easy to get to, with fast, on-site access to hospital diagnostic services, as well as access to all the resources that being affiliated with Mass General Brigham provides.

Please visit cooleydickinson.org for specific billing information. Virtual Urgent Care is only available within the state of Massachusetts.

Covid-19 Testing at Cooley Dickinson Urgent Care

Cooley Dickinson Testing Centers are now located in our Urgent Care Clinics in Amherst, Northampton, and Southampton.  Covid-19 testing is available by appointment only. Appointments are available at the following times and locations:

Amherst and Southampton:      
Mon-Fri, 8:30 am – 4:30 pm; Sat-Sun 9:30 am – 4:30 pm

Northampton (CDH):                   
Mon-Fri, 9:30 am – 4:30 pm, Sat-Sun 9:30 am – 4:30 pm

 Testing can often now be scheduled within 24 hrs. Patients must have an appointment scheduled before coming to the testing center.
Testing is no longer performed at our drive-thru facility at Cooley Dickinson Hospital.

How to Make a COVID-19 Testing Appointment

We continue to require patients to have a referral from a primary care or other provider for COVID-19 testing. If you do not have a primary care provider, we can help you find one; call  888-554-4234.

If you need Interpreter Services, please CLICK HERE, or call 413-582-2203.

Testing Criteria for Travel

We have also relaxed our testing criteria to include testing for travel purposes and also by “provider discretion,” though we will continue to prioritize tests for those who are symptomatic for COVID-19, people who require surgery or outpatient procedures, and health care workers.