COVID-19 UPDATE: Home visits and hospice services continue. Cooley Dickinson VNA & Hospice is seeing patients for essential visits and is prepared with adequate personal protective equipment. Social work and spiritual care visits are primarily via telephone, unless a situation warrants a face-to-face visit. Call 413-584-1060 for more information.

What to Expect When You Visit Us

The COVID-19 pandemic has caused nearly all Cooley Dickinson departments and practices to modify and re-modify our policies to ensure patient and staff safety, and to readjust accordingly in tandem with the state’s multi-phase reopening requirements. Download/print the guidance sheet below to know what to expect when visiting Cooley Dickinson VNA & Hospice:

VNA & Hospice: What to Expect (6-26-20)

Overview

“There’s no place like home.” It’s not just a saying, it’s a fact when it comes to your health. You’re likely to do better recovering from an illness or injury in your home than in a hospital. Likewise, people at the end of life are more comfortable at home, surrounded by familiar faces and surroundings.

At Cooley Dickinson VNA & Hospice, we’re here to help you manage whatever challenges you face. For those facing short-term illness or injury, that can mean the specialized assistance of a nurse or physical therapist. For those facing terminal illnesses, that can mean the emotional, physical and spiritual support of everyone from medical experts to therapeutic musicians.

A trained team, ready to come to you

We’re fortunate to have more than 100 employees on our hard-working team who are all focused on home-based care. These compassionate, talented professionals made more than 62,000 visits to patients in the last year, providing care and assistance to nearly 2,700 home care patients, seven days a week, throughout Hampshire County and parts of Franklin County.

Our team’s experts include:

• Nurses
• Physical, occupational and speech therapists
• Social workers
• Home health aides
• Grief and Spiritual counselors
• Volunteers

Let’s talk about your situation

We know you have questions. We’re here to answer them – and help you arrive at a plan that makes sense for you and your loved ones. We welcome you to contact us either by phone (413) 584-1060 or (413) 582-6477 (for referrals), or by EMAIL. You may want to make an appointment to meet with us for a personal consultation. We look forward to talking with you.

A history of support

A non-profit, community health organization, the Cooley Dickinson VNA & Hospice has provided high-quality care for the area’s residents since 1906. Since 1967, the VNA has evolved and expanded its commitment to home-based care, beginning as the Northampton Visiting Nurse Association and eventually growing to include:

• VNA Plus of Western Massachusetts
• Hampshire County Home Care Services
• Easthampton VNA
• Hampshire County VNA
• Hospice of Hampshire County
• VNA/Hospice Alliance

Our name has changed a few times, but what remains unchanged is our commitment to providing compassionate care in your home.

Cooley Dickinson VNA & Hospice is proud to have achieved We Honor Veterans Partner Level One.

We Honor Veterans is a program sponsored by the National Hospice and Palliative Care organization (NHPCO) and the Dept. of Veterans Affairs. On Nov 11, CDHC VNA & Hospice begins participating in this program to increase Veteran access to hospice and palliative care in our community, and to honor veterans in our hospice program at the end of life.  We have reached out to collaborate with our clinical partners at the VA Hospital in Leeds, and both our hospice staff and volunteers have been specially trained to care for our Veterans and their caregivers at the end of life, and to deliver quality hospice care to those that have served our country and support to those caring for them.